Our expert support staff are here to ensure that your VPS stays up and running. The following is to clarify what our support staff will and will not do as part of our managed support:
Server
24/7 Reboots
Troubleshoot hardware
Replace hardware
Operating System
Install
Apply Patches
Troubleshoot
Reinstall
Base System Packages (Apache, Bind, MySQL etc)1
Install
Apply Patches
Troubleshoot
Configure
Reinstall
Control Panel2
Install
Apply Patches and Upgrades
Troubleshoot
Configure
Reinstall
Application Software (As per plan)3
Install
Apply Patches and Upgrades
Troubleshoot
fee
Configure
fee
Reinstall
fee
Scripts and Third Party Software
Install
fee
Troubleshoot
fee
1 Does not include system packages you install only those installed at time of setup by BlueFur.com.
2 For cpanel VPS only
3 Application software refers to the application provided with your VPS plan.